Privacy policy

Privacy policy

In the following we inform you about the collection of personal data when using our website. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behaviour. We have taken extensive technical and operational precautions to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorised persons. Our security procedures are regularly reviewed and adapted to technological progress.

1. Person responsible for data processing

The person responsible pursuant to Art. 4 (7) of the EU General Data Protection Regulation (DSGVO):


Headquarter address: Willstätterstr.6 , 40549 Düsseldorf

Phone.: (+49) 0211 171 171 25/ 27

Fax: (+49) 0211 497 676 53


2 How to contact the data protection officer

You can reach our external data protection officer at or our postal address with the addition of “the data protection officer”.

3. Your rights

You have the following rights in relation to us in respect of personal data relating to you:

3.1 General rights

You have the right to information, correction, deletion, restriction of processing, objection to processing and data portability. If processing is based on your consent, you have the right to revoke this with effect for the future.

3.2 Rights in the case of data processing according to legitimate interest

Pursuant to Article 21(1) DSGVO, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) DSGVO (data processing in the public interest) or on the basis of Article 6(1)(f) DSGVO (data processing for the purposes of safeguarding a legitimate interest); this also applies to profiling based on this provision. In the event of your objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

3.3 Rights in the case of direct marketing

If we process your personal data for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing pursuant to Article 21(2) of the Data Protection Regulation; this also applies to profiling insofar as it is related to such direct marketing. In the event of your objection to processing for the purpose of direct marketing, we will no longer process your personal data for these purposes.

3.4 Right to complain to a supervisory authority

You also have the right to complain to a competent data protection supervisory authority about our processing of your personal data.

4. Collection of personal data when visiting our website

When you use the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure its stability and security. The legal basis for this is Art. 6 para. 1 f DSGVO: -IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status/HTTP status code, amount of data transmitted in each case, website from which the request came, browser, operating system, and its interface, language and version of the browser software. Flores Distribution Europe GmbH cannot assign this data to specific persons. This data will not be merged with other data sources; the data will also be deleted after a statistical evaluation and used exclusively to improve the attractiveness, content and functionality of our websites.

5. Contacting us by e-mail or contact form

When you contact us by e-mail or via a contact form, the data you provide (your e-mail address and name as well as your message text) will be stored by us in order to answer your questions. Insofar as we request input via our contact form that is not required for contacting us, we have always marked this as optional. This information is used to specify your enquiry and to improve the processing of your request. This information is provided expressly on a voluntary basis and with your consent, Art. 6 Para. 1 a DSGVO. Insofar as this involves information on communication channels (e.g. e-mail address, telephone number), you also consent to us contacting you via this communication channel, if necessary, in order to respond to your request. You can, of course, revoke this consent at any time for the future.

We delete the data accruing in this context after storage is no longer necessary or restrict processing if there are legal obligations to retain data.

6. Applications

You can apply to our company electronically, in particular via e-mail or web forms. We will, of course, only use your details to process your application and will not pass them on to third parties. Please note that e-mails sent unencrypted will not be protected against unauthorized access.

You can also apply to our company online via our application portal. Your online application will be forwarded directly to the HR department via an encrypted connection and will, of course, be treated confidentially. We will of course only use your details to process your application and will not pass them on to third parties. For further information on data processing in the application process, please refer to the privacy policy of our application portal.

If you have applied for a specific position and it has already been filled or we consider you equally or even more suitable for another position, we would be happy to forward your application within the company. Please let us know if you do not agree to this.

Your personal data will be deleted immediately after completion of the application process, or after a maximum of 6 months, unless you have given us your express consent to store your data for longer or a contract has been concluded. The legal basis is Art. 6 Para. 1 a, b and f DSGVO as well as § 26 BDSG.

7. Use of cookies

When you use our website, cookies are stored on your computer. Cookies are small text files that are stored on your hard drive in relation to the browser you are using and which provide the party setting the cookie with certain information. Cookies cannot execute programs or transmit viruses to your computer. They are used to make the website as a whole more user-friendly and effective.

This website uses the following types of cookies, the scope and functionality of which are explained below:

7.1 Transient cookies

These cookies are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This enables your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close the browser.

7.2 Persistent cookies

These cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

7.3 Prevention of cookies

You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. Please note that you may then not be able to use all the functions of this website.

7.4 Legal basis and storage period

The legal bases for possible processing of personal data and its storage period vary and are presented in the following sections.

8. Advertising

We use cookies for marketing purposes in order to address our users with interest-based advertising. In addition, we use the cookies to limit the likelihood of an advertisement being played and to measure the effectiveness of our advertising efforts. This information may also be shared with third parties, such as ad networks. The legal basis for this is Art. 6 (1) a and f DSGVO. For the purposes pursued with the data processing, there is the legitimate interest of direct marketing. You have the right to object to the processing of your data for the purpose of such advertising at any time. For this purpose, we provide you with opt-out options for the respective services below. Alternatively, you can prevent cookies from being set in your browser settings.

9. Data transfer

As a matter of principle, your data will not be transferred to third parties unless we are legally obliged to do so, or the transfer of data is necessary for the performance of the contractual relationship, or you have previously expressly consented to the transfer of your data.

Insofar as external service providers may come into contact with your personal data, we ensure within the framework of commissioned processing pursuant to Art. 28 DSGVO that they comply with the provisions of the data protection laws in the same manner. Please also note the respective data protection notices of the providers. The respective service provider is responsible for the content of third-party services, whereby we check the services for compliance with the legal requirements within the scope of reasonableness.

10. Website analysis

For the purpose of analysing and optimising our websites, we use various services which are described below. For example, we can analyse how many users visit our site, which information is most in demand or how users find the offer. Among other things, we collect data on which website a data subject came to a website from (so-called referrer), which subpages of the website were accessed or how often and for how long a subpage was viewed. This helps us to design and improve our offers in a user-friendly way. The data collected is not used to identify individual users personally. Anonymous or at most pseudonymous data is collected. The legal basis for this is Art. 6 para. 1 f DSGVO.

10.1 Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, (Gordon House, Barrow Street, Dublin 4, Ireland). The use includes the Universal Analytics mode of operation. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus to analyse a user’s activities across devices.

Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymisation is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. Our legitimate interest in data processing also lies in these purposes. The legal basis for the use of Google Analytics is § 15 para. 3 TMG and Art. 6 para. 1 f DSGVO. The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. The deletion of data whose retention period has been reached takes place automatically once a month. More information on terms of use and data protection can be found at: or at

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. In addition, you can prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the Opt-out cookies prevent the future collection of your data when visiting this website. To prevent collection by Universal Analytics across different devices, you must perform the opt-out on all systems used. If you click here, the opt-out cookie will be set: Deactivate Google Analytics.

11 Data security

We have taken extensive technical and operational precautions to protect your data from accidental or intentional manipulation, loss, destruction, or access by unauthorised persons. Our security procedures are regularly reviewed and adapted to technological progress.

Status Nov. 2021

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